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1. Appointment Scheduling:
• All appointments must be scheduled in advance through our booking system or by contacting us directly.
• We recommend arriving 10 minutes prior to your scheduled appointment time. Late arrivals may result in a shortened appointment or rescheduling.
• We reserve the right to refuse service to clients who arrive excessively late without prior notice.
2. Cancellations and Rescheduling:
• Cancellations or rescheduling of appointments must be made at least 24 hours in advance.
• Failure to provide sufficient notice may result in a cancellation fee.
• Repeat cancellations may result in the requirement of prepayment for future appointments.
3. Payment:
• Payment is due at the time of service unless otherwise arranged in advance.
• We accept cash, credit, and other forms of electronic payment.
• Prices are subject to change without prior notice.
4. Services:
• We strive to provide high-quality services; however, results may vary depending on individual factors such as skin type, hair texture, etc.
• If you are unsatisfied with a service, please notify us immediately so that we can address your concerns.
• We reserve the right to refuse service to anyone who presents a risk to the health or safety of our staff or other clients.
5. Health and Safety:
• Clients must disclose any relevant medical conditions, allergies, or sensitivities before receiving services.
• We adhere to strict sanitation and hygiene practices to ensure the safety of our clients and staff.
• Clients with contagious conditions or illnesses may be asked to reschedule their appointment.
6. Children and Minors:
• Children under the age of 16 must be accompanied by a parent or guardian.
• We reserve the right to refuse service to minors without parental consent.
7. Feedback and Complaints:
• We welcome feedback from our clients and strive to address any concerns promptly.
• Please speak to a staff member or contact us directly with any feedback or complaints.
8. Changes to Terms and Conditions:
• DESSANGE reserves the right to update or modify these terms and conditions at any time without prior notice.
• Clients are responsible for reviewing the terms and conditions regularly for any changes.
By booking an appointment with DESSANGE you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
If you have any questions or concerns regarding these terms and conditions, please contact us at dessangetbilisi@gmail.com